If you find 10 steps is not enough, try reproducing the issue again to see if any steps can be skipped, or if the report covers more than one issue, create separate ones. How bad is it?Ĭheck out our Severity Guide to choose the best-fitting severity. When selecting a Category, pick the one that seems the most closely related to the issue you are encountering. Whilst three possible duplicates will be listed based on the title you enter, you can click View All Duplicates to more thoroughly check. Other players will rely on this when searching to see if their issue has already been reported! Possible Duplicates Pay careful attention to the Issue Title you choose. If you were unable to find an existing report for your issue, you can Report a New Issue from above the search on the Dashboard, or via the button on the sidebar at any time. We highly recommend that you add a comment in the More info section, to provide a more complete picture of the player-base's differing experiences.This can add context that cannot be easily described in text. Add Evidence when possible (screenshots or videos).It is merely a way to keep the Issue Council organized!) Additional reports can add valuable information. (Duplicate marking should not be seen as criticism. If one of the two reports is "Under Investigation", we recommend marking the other report as a duplicate of that. It's a duplicate - You can link the report to one that already exists.
Star citizen issue council how to#
The report is incomplete - It is not possible to understand what the issue is or how to attempt to reproduce it from the information provided.It's not a bug - You believe this to be part of the intended design and so the issue should instead be reported on Spectrum as feedback.We recommend trying a few times before selecting this option, and mentioning the chance of it occurring if you go on to reproduce the issue. I can't reproduce - You attempted the reproduction steps and did not encounter the issue."No" should only be selected if one of the following applies: You want to mention the frequency at which the issue occurs.Ĭheck out our Severity Guide to choose the best-fitting severity.Your Reproduction Steps differ to the ones in the original report.Add a comment in the More info section if:.Make sure your Setup matches the one you were using at the time.
This often adds context that cannot be easily described in text.
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